Know Before You Go: Australia & New Zealand Adventure | EF Ultimate Break
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Australia & New Zealand Adventure

Know Before You Go

For an epic trip with zero stress and infinite holy s#!t moments, get familiar with the information below. Seeing the world should be fun, not stressful, which is why we’ve written this guide for you and are available 24/7 so all you have to do is travel. Now, it’s time to do a happy dance and make this trip ULTIMATE.


For the most up to date entry requirements for this tour, please visit here:

Travel Documents & Tour Preparation

Travel Documents:

  • Passport: Your passport must be valid for 6 months after the tour return date.
  • Travel Insurance: While Travel Insurance is not required to enter Europe, we strongly encourage all travelers to obtain coverage before departure. Check out cost-effective Travel Protection, designed to meet the needs of EF travelers here.

Visa Information
A Visa is required for all U.S. Travelers going to or traveling through Australia and New Zealand. It is your responsibility to apply for this visa and obtain all necessary travel documents before you board your flight from the United States. EF Ultimate Break will not complete this process for you, but we’ve provided additional information below regarding this application process:

  • Australia: U.S. and Canadian passport holders must purchase an individual visa from the Australian government’s Electronic Travel Authority website prior to departure.
  • New Zealand: Travelers need an e-visa starting October 1, 2019. Visas are multi-entry and valid up to 2 years. You can obtain this visa online and pay with a credit card (visa + processing fee is around 35 USD). Link and more information here.
  • If you are not a U.S. or Canadian citizen, you must contact each country’s consulate for your specific entry requirements.

Tour Preparation:

  • Talk with your doctor: Although there are no health entry requirements for US citizens visiting Australia or New Zealand, it is highly recommended that you talk with your doctor about your travel plans. If you are taking any medications, be certain to bring enough to last throughout your trip.

  • Travelling with allergies? Let your Trip Consultant and Tour Director know of any dietary restrictions/allergies and we will do what we can to accommodate for any included meals.

  • Get an international data plan: We recommend getting an international data plan so you can stay connected while on the road. While free Wi-Fi may be available, it won’t be everywhere nor as strong as we are used to. Please talk with your phone provider for your best options.

  • Get the EF Ultimate Break app: Your trip's group will be able to connect on the app before you meet IRL. Don't miss out! Meet other travelers, get updates from your Tour Director, see flights and accommodations, and more. If you're having trouble, give us a call at 617-619-1411.

  • Complete you pre-tour checklist: this can be found in your account.

Health & Safety

Staying Healthy while Traveling

There’s a difference between maximizing your time and spreading yourself too thin.

Here are some tips to stay healthy and happy on tour:

  • Sleep: Flying across the globe, changing time zones, and being constantly on the move can take a toll on your body. Make sure you get the rest your body needs. If that means missing a night out for some well-earned rest, or having a little afternoon siesta, so be it. This is a marathon, not a sprint.
  • Stay hydrated: It’s important to drink plenty of water throughout the day, we recommend bringing a refillable water bottle!
  • Be Prepared: The most prepared travelers will bring a small first aid kit, including antacids, anti-diarrhea medication, motion sickness medication, and any prescription medications in your carry-on bag.
  • Take time for yourself: Group travel is an amazing experience, and there’s nothing quite like exploring a foreign country with a group of like-minded people. That said, it’s okay to take time for yourself to relax and reflect on your experience. Here are a few mindfulness apps you can take with you on the road:
    • Insight Timer: Meditation apps are very in right now. This one is especially amazing because there are 80,000 free daily meditations to help with sleep, anxiety, and stress.
    • What’s Up: If you’re feeling anxious, depressed, or stressed, What’s Up can help you manage these feelings with interactive games, forums, and a thought tracking diary.
    • Talkspace: No need to make appointments or commute to a therapist’s office. Talkspace gives you 24/7 access to real, licensed therapists. You can talk, text, or video chat with them right from your phone.

Safety while Abroad

With a global presence of more than 46,000 people in over 115 countries and regions, we’re fully committed to your safety. From your first flight all the way through to your farewell dinner, don’t hesitate to reach out to your Tour Director or your Trip Consultant if you need a helping hand. Keep these extra tips in mind so you can #travelsmart:

  • Keep your bag/purse in front of you and your phone zipped inside when you’re not using it. Leave your laptop at home, store valuables at the hotel in locked luggage or the safe deposit box. Refrain from carrying large sums of money or wearing valuable jewelry.
  • Use the buddy system. Stay in groups and watch out for each other, especially at night—no one gets left behind!
  • Be smart about alcohol consumption. Watch your drinks and don’t accept drinks from people you don’t know. Don’t leave the bar alone with someone you just met.
  • Before you go out, grab a business card at your hotel so that you always have the address handy for getting back later.
  • At the end of a night out, use trusted transportation like a licensed taxi and always have cash on hand.
  • Save our 24/7 number in your phone: +1–617–619–1411.

Money & Tipping

We at EF will help facilitate any testing requirements while on tour, however it is the travelers responsibility to pay for these tests and it is our recommendation that you budget roughly 150 USD total. Please note that non-boosted travelers may be required to do additional testing to enter places such as restaurants, and/or major attractions.

Remember that you know your spending habits best and not everyone’s spending habits are the same. These recommendations are based on a traveler who says yes to any and all activities while on tour

The local currency in Australia is the Australian dollar, and in New Zealand it’s the New Zealand dollar. Read on for more must-knows about money and tipping on your trip!

  • When exchanging money before the trip, better rates are usually found overseas, but it’s worth ordering some currency from your local bank to use when you first arrive.
  • Australia and New Zealand are expensive countries. Prepare for higher rates of food, taxis, drinks, and more.
    You can use most debit/credit cards at ATMs on the international networks Cirrus and Plus, but be wary of fees
  • Budget around $80-$100 per day for meals, drinks, souvenirs, and tips or extra activities
  • Tipping is not customary in Australia or New Zealand, but if you feel inclined it’s ok to leave 10%. or a few dollars. We recommend tipping your Tour Director $84 - $126 at the end of the trip. For local guides, you should tip $1-$2 at the end of each experience.

Note: Inform your bank and credit card company of your travel plans so that they won’t confuse your international purchases for fraudulent charges.


Your airline ticket includes one checked bag (recommended 27" x 21" x 14”), but note that years of customer feedback tells us the lighter you pack, the better. Aim for one piece of luggage no more than 30lbs, plus a smaller backpack or purse for carry-on. Pro tip: You should feel comfortable managing your own luggage without assistance. See more packing tips below:

A light jacket or rain-wear, or a warmer jacket for winter
A sturdy pair of walking shoes or sneakers for long days of sightseeing
Waterproof shoes or sandals, a swimsuit, sunscreen

  • 1-2 pairs pants, shorts, or skirt
  • 2-3 shirts / t-shirts
  • 1 dressier outfit for Farewell Dinner or a night out
  • Underwear and socks
  • Toiletries, medicine
  • Sunscreen, sunglasses, and a hat
  • Reusable water bottle
  • Phone or camera
  • Passport, Visa
  • Debit / Credit cards and cash
  • Adapter / Converter – type “I” plug; three flat pins set on an angle. Or, a staff favorite is the universal adapter

Arrival Information & Transportation

Flight Preparation
Check your online account 30 days prior to departure for your flight itinerary and confirmation number. You can check in to your flight 24 hours prior to departure. If you prefer to check in at the airport, plan to arrive 2.5 – 3 hours before departure.

  • If your flight is cancelled or delayed: Don’t worry! We design the first day of tour as an arrival day in case of flight delays or cancellations. Work with the airline to get rebooked on the next available flight, then let your Tour Director know your new arrival time
  • If you slept in and missed your flight: You should still talk to the airline and see if they can get you on the next available option. Tears may help in this case.

Pro Tip: Travel from the U.S. to Australia or New Zealand is a lengthy process (30+ hours travel time total), so prepare for your long flight. Download movies ahead of time, bring a book (or three), and get some sleep! When flying, try to occasionally get up to stretch and drink plenty of water.

Arriving in Melbourne
Congratulations! You’ve landed in Melbourne, the coastal capital of Australia’s southeastern state of Victoria! A place filled with modern bars, art, beaches, and more. We can’t wait for you to dive in! Your Tour Director will communicate through the EF Ultimate Break app, WhatsApp, or email about where to meet them at the airport. This is an important reason to make sure you have the EF Ultimate Break app!

Meet Your Tour Director and Fellow Travelers
Your Tour Director will also tell you best way to communicate with them during the trip; they will be with your group from start to finish so if there is anything you need, connect with them. Concerned about international cellular data and staying in touch with your group? Check out “Phones and Electronics” further down in this guide.

Phone, Internet, and Electronics
We recommend purchasing an international data plan from your cell phone provider for this trip. The most common options are the Travel Pass with Verizon, or use a personal hot spot with your carrier. See more details about connectivity:

  • Wi-Fi is available in most hotels, though some charges may apply. There is no Wi-Fi on any of the motor coaches.
  • For your cell phone and any other electronics you bring abroad, you will also need a converter/adapter
  • Your hotels may provide hairdryers, irons, and other small appliances. However, these amenities cannot be guaranteed.
  • Slow Internet: Australia & New Zealand are notorious for slow internet. So much so, that the director of The Hobbit commented on the struggle. WiFi will be available in certain areas, but prepare for slow connection!
  • Adapters / Converters: For an adapter/converter you’ll need a type “I” plug; three flat pins set on an angle. Or, a staff favorite is the universal adapter, which you can find for around $20 on Amazon or at your local department store.

Transportation in the South Pacific
Transfers between cities and countries are via private bus or internal flights, and these transfers can take anywhere between 2-8 hours. You’ll also receive a public transportation pass in most major cities where necessary. Transportation in cities that offer no pass may require more walking. Prepare to walk between 4-8 miles per day, especially when sightseeing.

Note: There are multiple internal flights on this tour. Remember that Australia and New Zealand are large countries, so it takes time to get from place to place. Try to pack light, and bring books, music, and more to entertain yourself on these travel days!

Language & Local Life

Speak the Language
While it may feel awkward at first, attempting the local language or slang goes a long way when navigating a city and interacting with people. Practice these basic phrases to get started:

  • Thongs = flip flops
  • Bum bag – fanny pack
  • Togs/swimmers – bathing suit
  • Capsicums = peppers
  • Ketchup = tomato sauce
  • Chips = fries
  • Lollies = candy
  • Boot = trunk
  • Fortnightly = every 2 weeks

Local Culture
Australia and New Zealand are bucket-list destinations for a reason. They’re fast-paced, laid-back, natural, and modern all in one. Here are more expert tips to help you understand the ins and outs of the South Pacific and feel like a true local:

  • Māori: Māori culture is the customs and practices of the indigenous Māori people of New Zealand that still is a part of Eastern Polynesian culture today! You’ll witness glimpses of it in the language, TV, hangi feasts, or performances in NZ.
  • Island Prices: Australia and New Zealand are expensive. For example, a McDonald’s value meal in Australia may be $8 AUD, versus a $4 USD in the U.S. Okay here’s another one: $10 AUD for a bag of grapes.
  • Size Matters: Australia is larger than *all *of the European Union countries, so remember that it takes time to get from place to place in a country of this magnitude!
  • Kangaroos and Koalas: You’ll see these animals in the wild or at a national park, but do not expect to see a kangaroo or koala hopping around the city.
  • The Sun: The sun is extremely strong in Australia and New Zealand. Think you’re stronger than the sun? Think again and go re-apply that sunscreen, bring a hat, and stay hydrated.
  • Kiwis: Kiwis, or locals in New Zealand, are extremely friendly and will go out of their way to help you, expecting nothing in return. Take this opportunity to meet new people and learn more about the culture!
  • Opposite Weather: Australia & New Zealand’s winter is our summer, and their summer is our winter. From December to March it’s hot and tropical, and from April to November it’s a bit cooler.
  • Slow Internet: Connection isn’t always reliable in the South Pacific, and while WiFi may be available in hotels or restaurants, it may come at a price. Take this opportunity to go off the grid!
  • LOTR: After the LOTR trilogy, tourism boomed in NZ. You’ll find LOTR-branded items everywhere and articles about why NZ is a top destination. Once you see the scenery (and maybe a LOTR film), you’ll understand why.

Food, Drink & Free Time

Get ready for some of the world’s best lamb, steak, and seafood. Oh, and did we mention Australia’s national beverage is beer? We’re not sure what more you could want… but read on for tips, tricks, and delicacies you must try while in the South Pacific!

  • The Lot Burger: This traditional Aussie burger comes with a fried egg, pickled beetroot, and a chunk of grilled pineapple
  • The Kiwi Burger: Basically New Zealand’s take on the Lot Burger. Maybe compare the two and see which pans out best?!
  • Tim Tams: There’s a correct way to eat TIm Tams: Bite off the top left and bottom right corner of the tim tam, then dip your tim tam into a mug of tea, then drink your tea through the tim tam like a chocolate straw.
  • Meat Pies and Sausage Rolls: Both essential staples of the post-bar-hopping diet, these are usually served from food trucks or bakeries and best enjoyed way-too-late at night.
    Prawns: Try to avoid the ‘shrimp on tha bahbie!’ cry, and instead acknowledge that the thing to eat here is prawn, not shrimp.
  • Vegemite: This dark brown Australian food paste made from leftover brewers’ yeast isn’t everyone’s cup of tea, but you’ll regret not trying it at least once!
  • Kangaroo: Not suited for vegetarians. Kangaroo is actually a common carnivore dish in Australia, you may find it in sausage, taco, or burger form!
  • Forget Foster’s: Instead of a Foster’s, the real beer of choice in South Pacific is Tooheys or Victoria Bitter. Give it a go after a long day at the beach.
  • Pāua: Feelin’ fancy? Pāua is a rare Māori dish unique to New Zealand that can go for upwards of $100 USD.
  • New Zealand Dairy: The dairy scene in NZ is said to rival even Italy’s best gelato. Visit a dairy (corner store) to get artisan ice cream by the scoop that’s sure to satisfy your instagram and your taste buds!

Optimize Your Free Time
If you did not purchase EF Ultimate Break Optional Excursions before the trip began, you can log into your Online Account and do so on tour. You can also talk to your Tour Director on tour and they can help you get enrolled. If you’d like to plan something else during your free time, connect with your Tour Director before doing so; they sometimes arrange extra activities for the group during free time. Prices for these optional excursions will increase on tour, so please check your online account for available add ons.

We’re so glad you chose to travel with us and are now part of the EF Ultimate Break family! We'll look for your post-card in the mail, and your #thisisultimate tags on Instagram. Cheers to the Best. Trip. Ever.

Bon voyage!

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