Help | EF Ultimate Break
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We’re here to help

At times our Trip Consultants are experiencing high call volume which may result in wait times. If you’re trying to get in touch with us, here’s how:

Call

If you’re booking a trip or scheduled to travel in the next 60 days and have questions, call us.

1-800-766-2645
Monday–Thursday, 9 am–7 pm ET
Friday, 9 am–5:30 pm ET

Chat

If you’re looking for a fast response to a general question or are scheduled to travel outside of the next 60 days, chat with us.

FAQs

How do I use a Future Travel Voucher?
If your voucher is visible in your online account, you can book your trip on our web site like you usually would and apply the voucher during check out. If your voucher is not visible in your online account, you can submit a request here to book a new trip with your voucher or book your trip on our website and chat in for us to apply your voucher.

How do I find entry requirements for my trip?
Go to your online account, go to your trip, and then select entry requirements.

Got more questions? We’ve got answers.

Get all the FAQs

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